Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSSAM603 Mapping and Delivery Guide
Tailor financial products to meet customer needs
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSSAM603 - Tailor financial products to meet customer needs |
---|---|---|---|
Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes skills and knowledge required to match financial products on offer to customer requirements based on an in-depth knowledge of the products and a comprehensive knowledge of customers’ characteristics and their financial requirements.It applies to individuals who, within their level of authority, use specialised knowledge and analytical skills to make judgements and provide customised recommendations and solutions.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the sales and marketing field of work and include access to: financial services product information relevant software system and data organisational policy and procedures common office equipment, technology, software and consumables. Assessors must satisfy NVR/AQTF assessor requirements. |
||
Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
---|---|---|---|---|---|---|---|---|
Elements of Competency | Performance Criteria | |||||||
Element: Access information needed to determine fit between financial product and customer |
| |||||||
Element: Determine most suitable options to meet customer requirements |
| |||||||
Element: Present selected options to customer |
|